WORKPLACE CULTURE

BEST PRACTICE 1

Recruit, train, and retain staff who are diverse, culturally competent, and trained in trauma-informed care best practices.

Example of how this Best Practice connects to the Guiding Principles:

Address trauma: Staff are trained to support individuals.

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Build and support community: Staff from diverse backgrounds and individuals in the program learn from and support each other.

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Address structural racism: WPOs intentionally hire diverse staff including those with lived experience.

Examples of how organizations can implement this Best Practice:

• Robust on-boarding for all new hires and ongoing training for all staff.

• Connections to other providers to ensure that individuals receive necessary referrals and resources.

• Staff are diverse and include those with lived experience of poverty.

Who is Doing this Well?

As organizations commit to this best practice and show improvement on it, we will share their information here.

Relevant Resources

Check back frequently – we will add relevant and helpful resources as they are identified!